What types of businesses do you work with?+
We work with small and medium-sized businesses, startups, e-commerce businesses, sales and marketing agencies, healthcare businesses, service businesses, growing companies, and enterprises that need custom AI solutions. Clients can be international or local.
What business processes can you automate?+
We automate repetitive operational work such as lead capture and follow-up, appointment scheduling, CRM updates, customer conversations, invoice and document handling, notifications, data synchronization, and multi-step workflows that connect the tools a business already uses.
Can you integrate with my existing CRM or ERP?+
Yes, when the product provides an API, webhooks, or a supported connector, and when your permissions and subscription plan allow it. We have delivered work with tools such as Monday CRM, Attio, and Odoo. Other CRM or ERP systems can be assessed during discovery.
Do I need technical knowledge to work with AppUnits AI?+
No. You need a clear view of how the business works today and who can approve decisions. We handle the solution design, build, testing, documentation, and handover.
How long does implementation take?+
Small Setup is scoped to up to 8 hours of work, and Large Setup to up to 16 hours. Calendar time depends on access to systems, decisions, and third-party accounts, and is agreed before development begins. Enterprise projects follow a roadmap from the technical assessment.
What is included in the setup price?+
The one-time setup price covers the consultation, workshop, implementation, testing, deployment, and handover described in the selected package. It does not include optional monthly maintenance or third-party subscription, hosting, AI API, messaging, or telephony charges.
Are third-party API and AI usage costs included?+
No. Third-party subscriptions, hosting, AI API usage, messaging, and telephony charges are billed separately.
Do you offer ongoing maintenance?+
Yes. Optional monthly plans are Basic Care at $99, Growth Care at $249, and Advanced Care at $499. Maintenance is not included in the setup fee and is billed in advance.
Can you build custom AI agents and voice assistants?+
Yes. We build AI agents and assistants that work with connected tools, and voice experiences for calls, lead qualification, and appointment scheduling. Where it fits the workflow, that can include platforms such as Vapi and Twilio.
What happens if my required integration is not listed?+
We can still connect many unlisted systems with a custom REST API or webhook integration, when the platform exposes one and your account permissions allow it. If a usable API is not available, we will say so during discovery.
Who owns the workflows and custom solutions after delivery?+
Ownership and licensing are defined in the project agreement. Credentials, access, and deliverables are handled according to the agreed scope.
How does milestone-based payment work?+
Milestones and deliverables are agreed before development begins. 50% is payable when the first agreed project milestone is completed. The remaining 50% is payable upon final delivery and acceptance. Optional monthly maintenance is billed separately, in advance.